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About Matiwos Abebe

  • Academic Level Degree Bachelor
  • Age 23 - 27 Years
  • Gender Male
  • Work Experience 2
  • Field of Study Information Technology
  • Viewed 41

About me

I have more than two years of work experience, 1 year and 8 months in Data encoder, 2 months in Call center operator and from April 24, 2022, I am working as a junior IT Officer. I

Education

  • 2016 - 2019
    Debre Berehan University

    Bsc dgree

    I have passed Bacheler of dgree in Information Technology from the university of Debere Berehan,Ethiopia

Experience

  • 2022 - Present
    Abeba Giday Trading House Plc

    Junior IT Officer

    Since April 24, 2022, I am working as a junior IT Officer. In these areas of work I have spent organizing information, repairing broken computers and printers, controlling camera surveillance systems, creating websites and administration it , fixing broken network cables and troubleshooting network problems, installing software and hardware , providing support.

  • 2021 - 2021
    International Foundation for Electorial Systems

    Call Center Operator

    • Take calls from NEBE field staff and/or public to provide accurate and satisfactory answers
    to queries and concerns; Call field staff to inform them about any updates or changes to the organization’s policies and operational procedures;
    ⚫️ Guide and resolve all callers’ issues, responding to inquiries and managing complaints, and providing information, as needed;
    Collaborate with other call center professionals to improve customer service.

Expertise

telegram

Languages

English
Intermediate
Amharic
Proficient

Honors & awards

  • 2021

    Certification of Participation

    This is to certification got by attended and successfully completed a short-term training on Sample Surveys with CAPI (Computer- assisted Personal Interview) organized by the Ethiopian Economics Association (EEA) and financed by Growth Lab of Harvard University from 23 to 24 November

Skills

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