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About teketay kebede

  • Academic Level Degree Bachelor
  • Age 23 - 27 Years
  • Gender Male
  • Work Experience 4
  • Field of Study Information Technology
  • Viewed 27

About me

my name is Teketay Addis, and I have 4 years of experience in IT support Technician to my customers. I’m a nice fun and friendly person, I’m honest and punctual, I work well in a team but also on my own as I like to set myself goals which I will achieve, I have good listening and communication skills. I have a creative mind and am always up for new challenges.

Education

  • 2015 - 2019
    university of gondar

    IT

    I have Bachelor of Science (BSC) Degree in Information Technology , from University of Gondar with cumulative GPA of 3.53.

Experience

  • 2019 - Present
    IMMIGRATION AND CITIZENSHIP SERVICE

    IT support Technician

    Helping the customer by
    Responding to customer support inquiries
    Helping customers troubleshoot technical issues in person or remotely
    Offering technical assistance to users regarding the configuration, setup, and maintenance of products
    Redirecting unresolved issues to the appropriate teams
    Maintaining documentation of problems and processes
    Training end-users in security practices

Expertise

computer and software maintenance
web design

Languages

english
Proficient
amharic
Proficient

Honors & awards

  • 2020

    Certificate

    i got this award by extraordinary performance

Skills

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